We open and manage the claim with your insurer: you don't have to call anyone.
Nova Umbra Glass — Auto glass centre
GLASS THAT LOOKS BRAND NEW AGAIN
Windscreen replacement, chip repair, side windows and rear screen, ADAS calibration. All coordinated by a single point of contact — insurance claim included.
Chip repair same day, windscreen replacement often within 24/48 hours.
After a windscreen replacement, we recalibrate the ADAS sensors to manufacturer specification.
Original or approved equivalent glass, compliant structural bonding and a guarantee on the work.
Main service
WINDSCREEN REPLACEMENT
The heart of the auto glass centre. Certified glass, structural bonding, ADAS calibration when required. We handle the claim with your insurer directly, just as we do for bodywork accident claims.
01 — Complete service
ORIGINAL GLASS.
CLAIM INCLUDED.
When the windscreen is broken or beyond repair, we work with original glass or approved equivalents. The bonding follows the manufacturer's specifications, and the insurance claim is opened and managed by us.
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Original or equivalent glassCertified glass with the same optical and structural behaviour as the original equipment.
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Compliant bondingStructural adhesives and curing times respected: the vehicle is ready only when it is genuinely safe.
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ADAS calibrationAfter fitting, we recalibrate cameras and sensors following the manufacturer's protocols.
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Insurance claimWe coordinate the steps with the insurer: the glass is often covered with no excess for the customer.
1Single point of contact
24/48hAverage turnaround
100%Final calibration
All glass services
FROM CHIP REPAIR TO ADAS
Four specialist services for every need of your glass, carried out with dedicated tools and certified safety protocols.
Quick service
02 — Chip repair
Resin on chips
and small cracks
A chip caught in time is repaired, not replaced. Injection of certified optical resin under vacuum, UV curing and a final check: the flaw becomes almost optically invisible and the glass regains its structural strength.
- Same-day service, outside the field of vision
- Optical resin with UV curing
- Covered by most glass policies
- Avoids a full windscreen replacement
Surrounding glass
03 — Side windows and rear screen
Side glass
and rear screen
Replacement of fixed and movable side windows, heated rear screens and tailgate glass. We work on any make with certified glass and handle the seals, deep cleaning of debris and reassembly of the window mechanism.
- Fixed and movable side windows
- Heated rear screens and those with an integrated aerial
- Debris cleaning and new seals
- Window-regulator test after the work
Sensors and cameras
04 — ADAS calibration
Sensors realigned
to factory spec
After any windscreen replacement, the front cameras and radar sensors must be recalibrated: without calibration, the driver-assistance systems (emergency braking, lane keeping, sign recognition) work out of alignment. We carry out static and dynamic calibration to manufacturer specification.
- Static calibration with a dedicated target
- Dynamic calibration on the road
- Final check with a diagnostic tool
- Written report given to the customer
A BROKEN WINDSCREEN ISN'T JUST A BROKEN WINDSCREEN.
IT'S A CLAIM SOMEONE HAS TO HANDLE.
With most insurers, glass damage is covered, often with no excess. But that means opening a claim, providing the right documentation, coordinating the timing. That is exactly what we do on your behalf: you bring the car, we take care of the rest.
Claim handled
How it works
FROM FIRST CONTACT TO HANDOVER
Three simple steps, a single point of contact. Claim management is included in the service: no calls for you to make to the insurer.
1
Contact and assessment
A photo on WhatsApp is often enough to tell whether the glass can be repaired or needs replacing, and to estimate the timing.
2
Claim and repair
We open the claim with your insurer, order the certified glass and schedule the work as quickly as possible.
3
Calibration and handover
Where needed we calibrate the ADAS, check the glass is properly sealed and hand the car back clean and ready to use.
Frequently asked questions
CLEAR ANSWERS ON CAR GLASS
The questions we're asked most often about windscreens, chips, ADAS and claim management. If you can't find what you're looking for, send us a photo on WhatsApp.
What is ADAS calibration and when is it needed?
ADAS calibration (Advanced Driver Assistance Systems) is the technical procedure that realigns the cameras, radar and lidar sensors of driver-assistance systems after a windscreen replacement or a frontal impact. Without calibration, functions such as automatic emergency braking, lane keeping and traffic-sign recognition operate from the wrong position, reducing safety. Calibration must be carried out every time the windscreen is replaced on ADAS-equipped vehicles, in line with the manufacturer's specifications.
Is the windscreen excess always payable?
No, glass damage is often covered by the policy with no excess for the customer, because many insurers include a specific "glass cover" with zero or very low excess. It depends on the policy you hold. When we open the claim with your insurer we check directly what the contract provides and tell you before the work whether there will be any cost to you.
Can a chip be repaired, or does the windscreen need replacing?
A chip can be repaired with optical resin if: it is smaller than a 2-euro coin, it is not in the driver's direct field of vision and it has not produced extensive cracks. In these cases the work takes about 30 minutes, avoids replacing the glass and restores the structural strength of the windscreen. If the chip is larger, branched or in the field of vision, replacing the windscreen is mandatory for safety and type approval.
How long does a windscreen replacement take?
The replacement itself takes about 1-2 hours, but the vehicle must remain in the workshop for a further 4-6 hours while the structural adhesive cures before it can be driven safely. If ADAS calibration is required, add 1-2 hours. On average we hand the car back the same day or within 24-48 hours of starting the work.
Do you use original glass?
We work both with original glass (the vehicle manufacturer's brand) and with "approved equivalent" glass, which is produced by the same glassworks that supply the car makers but sold under their own brand. Both meet the original-equipment standards for safety and optical quality. The choice depends on the insurance policy and on availability: we tell you clearly before the work begins.
Nova Umbra Glass auto glass centre
GOT A BROKEN WINDSCREEN OR A CHIP?
Send us a photo on WhatsApp: in a few minutes we'll tell you whether it can be repaired or replaced, and how to proceed with your insurer.