Practical insights on accident claims, auto glass, films and everything to do with caring for your vehicle. Written by the body shop, with the same attention we bring to our daily work.
The guides are a starting point. For your vehicle, your insurance company or your specific budget, the best thing is to talk it through directly with us: we'll tell you right away what can be done and how.
The questions we get asked most often, gathered and explained clearly. No needless jargon, no empty promises: just the information you really need to understand what's happening to your vehicle and what you can expect. These in-depth guides are currently available in Italian.
What to do at the scene, how to fill in the form without mistakes, which photos to take, how the appraisal works and when it pays to have a body shop on your side. Everything you need to handle the claim without stress.
Driver assistance systems, when they need recalibrating, the difference between static and dynamic procedures, what's required in the workshop and why driving with a miscalibrated ADAS is a real safety risk.
The technical criteria for choosing between optical resin repair and replacing the windscreen. What insurance covers, what NOT to do and when the ADAS camera calls for special attention.
What the Highway Code says, which windows you can tint, which transparency limits to respect, the certificate of conformity the installer must give you and the risks of non-approved films.
What an affiliated body shop is, why the law leaves you free to choose where to have your car repaired and the reasons we decided to stay independent — without you paying a single euro more.
The photos to take right away, the weather-events cover in your policy, the post-hailstorm crews to watch out for and the paintless repair that saves your original paint.
Getting to safety, calling 112 and documenting everything: why the police report is decisive, who compensates the damage and how we help you build the claim.
The fingernail test to judge how deep a scratch is, what our professional 3-step polishing can fix and when the spray booth is the only honest answer.
Panels involved, paint type, disassembly, parts and calibrations: what really drives the cost of a respray and how to get a serious quote within hours.
How credit assignment works, when it can be used, what you sign and why in covered cases you don't have to advance the cost of the repair.
Our own vehicles, right at the body shop: how the courtesy car works during the repair, what you need to get one and why it doesn't depend on your policy.
Steady or flashing light, red and amber lights: when to stop straight away and when you can drive to the workshop (guide in Italian).
What EU Regulation 461/2010 says and what to keep so you don't lose the manufacturer's warranty (guide in Italian).
