One person follows your case from start to finish.
Bodywork
EVERYTHING YOUR VEHICLE NEEDS
Every service is in the hands of technicians with years of experience, and is designed to solve a real problem, simplify the journey and bring your vehicle back to exactly the condition it should be in.
Accident statement, appraisals and dealings with the insurer: we take care of it.
Final checks on repair, finish and cleaning, no exceptions.
You always know where your vehicle stands, without having to chase us.
Core service
ACCIDENT CLAIM MANAGEMENT
Our most requested service. We don't just repair the damage: we guide you through every step of the process, from opening the claim to handing the vehicle back.
01 — Full management
ONE POINT OF CONTACT.
NO BEING PASSED AROUND.
An accident claim is a journey full of paperwork, waiting and decisions. We know it well and we handle it on your behalf: from filling in the European Accident Statement (CAI/CID) to the final check.
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CAI / CID completionWe help you gather and correctly organise the required information right from the first contact.
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Insurance claimWe coordinate the steps with the insurer to reduce waiting, uncertainty and bureaucratic back-and-forth.
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Legal assistanceFor the claims we handle directly, when legal protection is needed we put you in touch with a trusted professional.
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Controlled handoverThe job is only closed after the final checks on repair, cleaning and overall result.
1Single point of contact
4Stages followed
100%Final check
Specialised services
FROM DAMAGE TO HANDOVER
Technical work on bodywork, paint and finish — each with a defined method and a measurable result.
Precise finish
02 — Paint
Tailored
paintwork
Careful colour restoration, an even finish and attention to the vehicle's cosmetic result. Original factory colour and a controlled spray booth.
- Original factory colour
- Partial or full respray
- Controlled spray booth
- Careful sanding and finishing
Structural restoration
03 — Repairs
Bodywork
repairs
Structured work to bring the vehicle back to proper condition, with attention to aligning the result and to the final geometric check.
- Straightening and realignment
- Replacement of damaged parts
- Welding and structural restoration
- Final geometric check
Detailing
04 — Polishing
Polishing
and cosmetic care
Professional detailing to restore shine, depth and a more polished look to your vehicle. Polish and wax treatments and deep exterior cleaning.
- Professional 3-step polishing
- Polish and wax treatment
- Removal of surface scratches
- Deep exterior cleaning
Active safety
05 — ADAS calibration
ADAS
calibration systems
Calibration of ADAS systems and driver-assistance cameras — lane keeping, collision avoidance, assisted braking and other safety devices — with issue of the calibration certificate.
- Lane keeping and traffic-sign recognition
- Collision avoidance and assisted braking
- Static and dynamic calibration
- Calibration certificate
Headlight restoration
06 — Headlight restoration
Headlights like
new
Removal of hazing and yellowing from polycarbonate headlights with sanding, polishing and a final protective treatment. Improves appearance and night-time visibility.
- Progressive sanding of the polycarbonate
- Mirror-finish polishing
- Final protective treatment
- Better light output at night
On-board comfort
07 — Air conditioning
Air conditioning
regeneration
Inspection, refrigerant gas recharge and sanitisation of the air conditioning system. We remove bad odours and restore the original cooling performance, with a leak and operation check.
- Refrigerant gas recharge
- Circuit leak and pressure check
- Cabin and ducting sanitisation
- Cabin filter replacement
WE FIX THE CAR,
BUT ABOVE ALL WE FREE
THE CUSTOMER FROM THE HASSLE.
Bodywork damage is only the visible part of the problem. The rest is phone calls, waiting, decisions, appraisals. That's where, in that area so often left to the customer, we make the difference.
The Nova Umbra method
Other services
COMPLETE VEHICLE CARE
Complementary services for those who want to keep their vehicle in order down to the last detail.
08 · Comfort
Window tinting
Privacy, driving comfort and a tidy look for your vehicle. Precise application, no bubbles and accurate cutting for every window.
09 · General care
Interior and
exterior cleaning
Sanitisation, deodorising and complete care to restore freshness, order and perceived quality to the whole vehicle.
10 · Interior
Interior and
upholstery restoration
Restoring seats, upholstery and trim: deep cleaning, leather and fabric renewal, repair of wear and tears.
11 · Guarantee
With certification
issued
Documentation and certification of the work carried out — such as ADAS calibration — as a guarantee of the job done.
Method
HOW THE WORK IS MANAGED
Knowing what to do isn't enough: how the process is managed matters just as much. That's why we work with clear steps, understandable timelines and a constant point of reference for the customer.
1
Initial assessment
Properly understanding the vehicle and the work needed is the first step to working without mistakes or confusion.
2
Organising the service
Every stage is set up in an orderly way to reduce uncertainty, downtime and unclear steps.
3
Final handover
The job ends with attention to the technical result and to the final impression of the vehicle at handover.
Frequently asked questions
QUESTIONS WE GET A LOT
Timing, coverage, process: here we answer directly the questions we get most often before starting a job.
How long does a CAI/CID claim take?
Completing the CAI/CID and opening the claim with the insurer is done the same day if you bring us the form signed by both parties. From the moment the insurer accepts the claim, settlement times average between 7 and 30 days depending on the complexity of the accident and whether any injuries are involved. In the meantime we can begin work on the vehicle once authorised.
How long does a full respray take?
Painting a single part (bumper, fender, door) takes on average 2-4 working days, allowing for the time needed for preparation, primer application, colour, clear coat and proper curing in the booth. For larger jobs or full resprays times can reach 1-2 weeks. The vehicle is handed back only after the final quality check.
Do you work on all car makes?
Yes. We handle vehicles of any make and model, Italian and European, for bodywork repairs as well as paint, polishing, accident claim management and all the other services. We regularly work on city cars, saloons, SUVs and light commercial vehicles.
Can I get a courtesy car while the work is being done?
Yes, we have courtesy vehicles available right here at the workshop. We give you the courtesy car for the whole duration of the work, so you're never left stranded. Just let us know when you open the claim or bring the car in: on drop-off day the replacement is ready for you. To make sure one is available, it's best to give us a few days' notice.
When is ADAS calibration needed after a repair?
Whenever work is carried out on parts that house sensors or cameras — for example after replacing the windscreen, adjusting the alignment or repairing the front end — the ADAS systems must be recalibrated. We perform static and dynamic calibration and issue the calibration certificate, so the safety devices (lane keeping, assisted braking, collision avoidance) work accurately again.
Contact
WANT TO KNOW RIGHT AWAY HOW TO PROCEED?
Send us a photo of the damage or the vehicle on WhatsApp: we'll help you work out the best way forward with clear guidance right from the first contact.